At the time of enjoying online shopping with Azafran’s website you will surely find that “Customer’s Trust & Satisfaction” is our motto. We believe in to give the best to our Customers and satisfy their needs by providing variety of products made especially for them for grooming themselves.
Information received only ‘NEED TO KNOW BASIS’
At the time of surfing our website we don’t insist the visitor to register themselves on our website but if interested person wants to purchase the product of the company or wants to use the online services provided by the company must register himself/ herself on website, he / she can open his / her registered account only after reading & accepting terms and conditions mentioned on the website. The information collected from the customers on NEED TO KNOW basis to register themselves like Name, Correspondence Address, Tel / Mobile No., Email Id, Age, Status etc.
Information used by the Company
The personal information received from the customers can be used by Azafran for the purpose of informing to its customers for any promotional events done, any new product launched, any of the special products / services at the discounted rate offered by the Company. It can be used by the company for marketing its products by sending mail or hyperlink to its customers. The Company can also use this information for survey purpose or analysis of its product and to achieve its sales target. By using customers’ contact no. or email id to inform them to participate in competition or any event organized by the company. This information also helps to respond any complaint or request made by any of its customers. The information provided by the users work as a bridge between the company and its customers. Azafran may disclose or report information in limited circumstances where we believe in good faith that disclosure is required under law, to co-operate with regulators or law enforcement authorities, or to protect our rights and property. Azafran limits the collection and use of information to what is necessary to administer our business and deliver superior services to you. This may include advising you about our products or services, those of our affiliates, and other opportunities that we believe may interest you. To serve you better, we may combine information you give us on the Web or through other channels. When we share personal information with an agent or affiliate, we protect that personal information with a strict confidentiality agreement. Companies that we hire to provide support services or act as our agent must confirm to our privacy standards. Azafran will not share any personal information with non-affiliate company / party, unless you affirmatively grant us permission to do so.
A user can modify his account details by logging onto our website or sending a request to [email protected] The requested change can take upto 30 days to appear online. A user can delete / deactivate his account. However, after doing so he will not be able to access any members-only area of the network. Residual information will remain in our archive records. If you have any questions or concerns, please contact us by email at [email protected] or call us at +917940018201
Azafran assures you that the information provided by the customers at the time of online shopping will not be used by it for any other purpose than that specified above. Any communications done between the company and its customers will not be published or advertised in public domain. Any of the online transaction done by the customers through credit card or by using online banking facilities will be done on their own risk. Azafran will not take responsibility for any fraudulent transaction relating to purchase of product through credit card or online banking. So, we request all our respected customers to protect their own privacy and not to share their password or sensitive information with any third party.
We would like to inform you that we use http/ links, cookie or web beacons to transfer data. Cookie:
It’s a one kind of text string stored by a user’s web browser. It is used for the data security purpose. In a layman’s language we can say that when you visit our site and allow cookie to operate, it will load certain pages according to the information stored by you in that web page. Whenever you surf site again you don’t have to re-enter information that is registered by you before. Customers have option to allow or reject the cookie, but it is possible that by rejecting cookie the site become unusable for the user. Beacons/ web bug: Azafran uses the technology of web beacons that help us to know customers site surfing progress. It is one kind of tracking pixel that allow us to know the progress through the various pages within the web site. We are providing facility to our customers to convert the data from web beacon to HTML pages that is used for email purposes as the most mail programs support the display of HTML pages.
Azafran provides the facility to its customers to share its web link for marketing purpose. Viewer may send and share link if he/ she like the product with their friends and relatives, but if any threat occurs by misusing the link, azafran will not be responsible for the same.
We are providing facility of free consultation to our customers for their skin related problems. Experts will answer your problem through mail or online messaging services. They suggest you the product from our catalogue that is most suitable to your skin as per the information provided by you. We would like to suggest you to consult your physician also before using our product. Azafran does not and will not take the responsibility of the consultation provided by the experts.
We are trying our best to provide online security to our customers. But as all of you are aware that, in this modern technological world it is not possible for any company to give 100% guarantee for the same. we suggest you to change your password from time to time to secure your personal data. We would like to inform you that, we have also inserted software like firewall for safeguarding your personal information.
Minor not allowed to register
Registered users facilities will not be available to person below the age of 18 years. They can visit our site but they can’t use our services like free online consultation, online shopping etc.
If in future, the business of Azafran is taken over by any third party, w.e.f. that date the responsibility of Azafran towards its customers ends. And afterwards, azafran will not be liable for any third party act nor Azafran shall be held responsible for securing the personal information.
The site is created and controlled and subject matter or transactions will be governed by the laws Applicable in India. Azafran reserves the right to make changes to its web sites and in its terms & Conditions from time to time.
Azafran Innovacion Ltd. is India's leading Internationally certified Organic products manufacturing Company. We are an established group in the organic industry, admired for dedication to organic ingredients & quality products.
Customer Care timings: Monday to Saturday: 10 AM-6 PM
*not applicable on liquid products. We do not ship on weekends and national holidays. Orders placed on weekend and national holidays will be processed in the next 48 hours. Not applicable on COD orders.